I’m Lucy Britton, and I head up the admissions team here at PROMIS. We are the first point of contact for people phoning to enquire about treatment at our clinics. We are here to listen to an individual’s story, assess their situation and requirements and then advise how best we can help with their recovery.

As well as being a trained therapist with an Advanced Diploma in Humanistic Integrative Counselling.

I am also part of the management team, managing ‘behind-the-scenes” aspects as well as developing
nurturing relationships with professionals in our field.

For me, it’s a privilege to work for an organisation like PROMIS with its family history, open-minded and
ethical ethos, and diversity of therapies and treatment programmes. I’ve visited other clinics in this country, and as far as I know, nobody is delivering the same service, especially with regard to offering 1:1 therapy every single day. I love that! 18 years into my own recovery, and it is incredibly meaningful to use my experiences to help other people going through similar struggles.