Private Medical, Psychological Wellbeing and Addiction Programme in London
PROMIS London offers a nine-bed exclusive mental health, alcohol and drug rehab facility featuring modern and comfortable rooms. Patients can choose between deluxe rooms and large suites to fit their needs.
The clinic is decidedly located within close proximity of London's major attractions, museums and business hub in the Royal Borough of Kensington and Chelsea. This refined location, complemented by an unparalleled level of care, service and personal attention, fosters a dynamic environment allowing for flexibility to be an implicit component of treatment.
The programme embodies the holistic care philosophy of PROMIS and therefore addresses the mind, body and spirit with access to ameneties that promote overall health and well-being.
Our patients have busy lives and we aim to enable them to access treatment services whilst maintaining their commitments.
London Amenities
- Quiet Mews house located in the affluent centre of London.
- Modern equipped therapy rooms and facilities.
- Stylishly decorated private rooms and luxurious large suites.
- Fine dining prepared by gourmet chefs.
- Wi-fi internet.
- TVs in all rooms.
- Nearby private gym and spa facilities.
- Housekeeping and laundry services.
- Local excursions.
- Luxury toiletries.
- Tea/coffee making facilities.
- A wide range of complementary activities.
Key Features
- Highly trained and experienced medical and clinical team of therapists, psychiatrists, physicians, nurses and 24 hour care staff.
- Individualised treatment plans.
- Care continuity and transition care with a flexible programme.
- Pro-active arrangement to the involvement of families.
- High staff to patient ratio ensuring personal attention.
- Worldwide support network.
From London client Dana Fahad Al-Sheikh:
I would like to convey my experience in Promis London facility for addictions.
I found out about it through friends and google, decided to travel to go there. I drank a lot and was taking lorizipam and wanted to quit and live a normal life.
I arrived there and was astonished how wonderful, everyone was so friendly. No judgement, you say whatever you want without being shy or stressed. The sessions were great and the therapists really made you feel at home. It was like having a safe home with people like yourselves and therapists that really listened and helped you through. I was going for two weeks but I ended up staying for 5 weeks. You also have some fun going to yoga, acupuncture and Shiatsu once a week. The place is situated in an exclusive place and very discreet.
August 2019
I have stopped drinking and taking pills and I see the world in a different way.
They also have nurses 24 hours a day and they are the best. The food is great with a proper chef whom is very kind.
Please, if anyone has any kind of an addiction I highly recommend Promis London. It cures you and make you gain confidence.
Don’t wait it’s there for you and everyone in it is just incredible.
Good luck to all addicts. You should not be ashamed to go and get help, I did and it worked. Bless Promis London for opening their doors to those who need them.
My best to all.
From London client Natasha:

I recently stayed for a week's rehab at Promis, Kendrick Mews, in London. Over the years I have battled alcoholism, sometimes managing a few weeks, months or even years sober. However my alcoholic binges were increasing in length, becoming nearer together and becoming sadder each time. Without alcohol my life was (and is now) lovely, full of friends,interesting, deeply rewarding, satisfying and often fun filled. But each alcoholic binge lead to isolation and despair, plus the need for a detox!
Previously I had had several detoxes, in various places, but I had never experienced Rehab. So this was a first for me. What an experience it proved to be! I experienced a whole range of emotions, it was extremely intense, very thorough! On day two I actually said I was leaving! Nearly every day I cried but I also laughed so much in the evenings when a group of us would sit chatting to each other.
The therapy was excellent, very deep, both the one to ones and the group sessions. It was challenging, but it was also fascinating! I learnt about the root causes of my drinking, I began to understand in a way that I never had before, my triggers, my patterns, also how to maintain a sober life style.
September 2019
I was only in for one week so I made the most of everything, all the therapy and everything else that was on offer. All the therapists were great in different ways. Also the nurses, care assistants, the chef, domestic staff, everyone was so warm. It felt like a big family! (and a happy family!)
The food was delicious, the chef catered to all sorts of individual diets, food plans etc. The activities were varied and fun.There really was something for everyone, I particularly enjoyed painting and going to local parks and gardens.
I am a Londoner so I loved being at Kendrick Mews, the surrounding architecture is inspirational and stunning.
I continue to attend the after care sessions on a Thursday evening as this is part of my plan for life long sobriety! (Although life is lived a day at a time!)
This was one of the most moving experiences of my life, and it saved my life! I will treasure the memory forever. Thank you to Promis and Kendrick Mews!
From London client Rachel:
I stayed at the London Promis clinic for two weeks in March. The fantastic team of therapists and nurses there helped me understand the nature of my addiction and ultimately realise that I could live a different, happier life without alcohol. When I arrived, I was terrified, I felt as though I'd let everyone down and that everyone would be better off without me in their lives.
The team at Promis London were unbelievably kind, caring and non-judgemental, and I felt safe to talk about things I have never shared with anyone before. Some of the staff are recovering addicts themselves so they really know what you are going through and though there are people being treated for different things, you have so much in common with everyone that it makes it easy to relate and open up in group sessions.
The one-to-one sessions allowed me to explore some more deep-rooted issues which I had not identified on my own previously
March 2020
My stay coincided with the time London was about to be locked down owing to Corona Virus, and though the clinic was short staffed there were some key members who worked around the clock, tirelessly, dedicating everything they had to the clients staying there.
I have been clean for nearly a month now and I go to bed every night and wake up every morning with a totally different mindset. Thank you to all at Promis (including Mo who cooks the BEST meals, the housekeeping staff, the nurses, therapists - everyone there!).
If anyone is struggling with addiction or addictive behaviours of any type, I wholeheartedly recommend a stay at one of the Promis clinics.
WPA Health Insurance
Promis Kendrick Mews
Provider number 920929353
Promis Hay Farm
Provider Number 1071
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