FEEDBACK
We take pride in providing a service which can have a profound positive impact on the lives of our patients and their loved ones and we are humbled by the deep transformative work we witness our clients doing.
We are always delighted to hear back from our patients and their experiences at our clinics. Here are some of the many messages we have received.
MIKE
Just a thanks to all your team for the work and help that you gave me at a very low point in my life. Today I am 2 years sober an impossibility and unimaginable 2 years ago, I hope many other patients can recover who pass through the care and support of your team.
LYNDA
We as a family feel this week that for the first time in years we have our son and brother back in our lives and in a way that he has taken control of his life and is happy and content with himself. We have honesty and laughter around our house these last few days and between each other that was lost. I just want to thank you all for all the help you have been, are being and will be in helping our son in his rehab.
ANONYMUS
I came to PROMIS a broken, nervous wreck. I had reached rock bottom, honestly didn’t think my life could change and lacked the strength to do anything about it. I was concerned and reluctant to spend my life savings on receiving treatment but realised that I badly needed help. I can truthfully say that the treatment I received whilst at PROMIS has turned my life around. Meeting and sharing with people who could identify with what I had been through was a eureka moment. In addition, the counsellors were excellent and I found them very intuitive and in-touch. They worked hard to provide a safe and supportive environment for the patients. I left PROMIS with a new outlook on life and enthusiasm to carry me forward. Being introduced to Alcoholics Anonymous whilst at PROMIS has enabled me to stay on track now that I’m home and opened a door into a whole new world of possibility. The after care I have received from PROMIS in London has also been invaluable and I am grateful for that. PROMIS is a special place that has helped me grow. I have learnt alot about myself, discovered new philosophies and ways of thinking and, most importantly, met some kind and interesting people too.
STEVEN
I would like to thank you all for saving my life.
I wasn’t aware when I first met you all that people really did care for addicts like me , I guessed people mainly thought ” well, it’s his own fault ! ” looking back now after being sober for 2 years 3 months, I believe people who really care and see addiction for the illness and evil steep spiral that it is are the walking angels of this world who I used to pray for when I was in the depths of addiction not knowing where to look for an answer or even an explanation as to why I was trying to drown myself with alcohol.
I only spent a week with you but it was a week that I now know saved my life, that and the help of my beautiful family who have supported me through this this far. Without the experience of meeting PROMIS I’m not sure I would have even been able to recognise or find a catalyst to start my recovery and would be surprised if I where still around to even care !
Thankfully I am and am enjoying life with my family more than I ever did in the past. I would be lying if I said it is easy, I think full recovery is still a long way off , I’m not quite sure what my next step could be to
distance myself further from addiction but I will find a way to ensure I don’t fall back.
Thank you again, God Bless.
HUMFF
I am writing this short piece by way of a heartfelt thanks to PROMIS and their way to a sustained recovery. As a former patient their programme has totally transformed my life from the blackest part of hell to a wonderful, purposeful and enjoyable place.
I initially attended PROMIS with the idea that all I needed was to get sober and found it hard to accept that in fact my problems were much deeper and the abuse of mind altering substances were merely a symptom of the underlying cause of my distress etc. To cut a long saga short after my initial time at PROMIS, I began to realise what I was being told was true, however I never fully embraced the PROMIS programme and slipped back slowly but surely to my original mind set. This, as sure as night follows day led to relapses.
However what saved my life was the fact that seeds of the PROMIS way had been sown. I went back to basics and fully embraced what I was being told I needed to do and change. Still with some fear that this would lead to a very regimented and boring way of life, I started to fully work the Programme as suggested and on a long term basis. I began to realise that by using all the tools (slightly adapted to my personal situation) it was no real hardship to adapt my life to fit in with the PROMIS way.
I have to say there was no blinding flash, but before long I suddenly realised that (like a physical pain) my emotional turmoil had ceased and my ability to experience feelings had returned. At the same time I had learned how to react (normally) to those feelings. Life continues to get better and better as time progresses.
I could write so much on this subject but clearly it`s not appropriate here.
What I can say for certain is that my life is now all I could have realistically ever asked for. I have no idea what tomorrow may bring but that is no longer a worry to me as I firmly believe that provided I continue using what PROMIS instilled in me then I will be able to handle it and move on in life with hope and confidence.
In summary, again thanks to PROMIS for saving my life and I hope my experience will bring hope to others who are very sadly currently in my former place. It really does work I can guarantee you.
I give my best wishes to all of you who are in recovery and those about to start the wonderful path to regaining a meaningful life.
Thanks again.
PAM
Last March I was admitted to Hay Farm after a failed suicide attempt. I was an alcoholic in recovery, was addicted to prescription drugs and had been diagnosed with depression. I had gone from a high flying nurse with a wonderful social life to someone who was full of fear. Frightened of my own shadow never mind other people. I cared for my late mother and did nothing else. I was so afraid. Fear-a terrible thing. If someone bumped into me I would apologise. I had no relationship with my brother and sister and my friends and partner were long since gone.
I was in the clinic for 6 weeks during which time the staff had to deal with my night terrors, lack of confidence and my active drug addiction. For example:- they had to teach me to drive again and how to go shopping at the mall. All the things that normal people take for granted.
6 weeks was not long enough to prepare me to live a normal life again. I was finally clean and my depression had lifted but I was so nervous. After I got home I would still bolt down to the farm every time I couldn’t cope with life. My focal counsellor Robin and I had devised various targets to re socialise myself. Privately I thought he was bonkers and just went along with them to keep him quiet. I never thought I would work or date again. As for having fun-no way…
Now I have a life that really is beyond my wildest dreams. I know that statement is well worn but it really is true. I am so busy at the moment. I have new friends and old friends have come back in my life. My sister and brother are holding a birthday party for me and all my nieces, nephews, great nieces and nephews are attending. I have driven round the country visiting my elderly aunts. I have a puppy who has opened up a whole new social life for me and ensures I exercise. I am just having fun and am happy. I go to bed tired and sleep naturally and wake up looking forward to the new day. Life can be hard but I know if I drink or drug on it that it will be unmanageable.
I am so lucky to have had the chance to go into rehab. Without it would surely be dead.
ANONYMUS TRADER
PROMIS Clinics helped save my life. I was at Hay Farm in Kent and now continue in active participation at Kendrick Mews in Chelsea. The team of professionals including the counsellors, mental health professionals, nutritionists and psychologists aided me in getting to the root causes of my addiction. They then assisted me in arriving at a plan for my own personal recovery, a path which is clear and simple.
The Farm itself is a warm environment far from the ills of my addiction, which allowed me to break the cycle and realise I can be in recovery. Finally I would note that the emphasis on working both individually and with the group of other addicts, supporting one another is one of the keys to helping me realise what I had done and how to move forward. Helping me realise that I am not alone.
I will always be grateful for this life saving opportunity, which combined with the aftercare and recovery plan – is invaluable.
