At PROMIS, our dedicated team is committed to guiding you towards recovery. Discover the reasons why we stand out in the world of treatment and embark on a journey of hope and healing with us.


Daily one-to-one therapy 

We are one of the few clinics in the UK which offers a daily one-to-one session with a therapist, allowing us to constantly assess your requirements and progress to ensure your time with us is as intensive and productive as possible.

Typically our client’s progress is reviewed by a psychiatrist weekly, and medical investigations such as ECG and blood tests are followed up by our doctors. 

A flexible and customised approach. 

We take time to get to know the ‘real you’, enabling us to create a daily personal care plan consisting of a tailored package of treatments to give you the tools to manage your mental health issues long-term.


A wide range of therapies

The diversity of our therapists, each with different areas of expertise, enables you to try different treatment methods to maximise your program’s effectiveness. 

You are never alone

Our clinics operate 24 hours a day, seven days a week. Therapists are available during the extended hours of 8 am until 10 pm, and additional staff members are present during the night. You are never alone in our clinics.

At the cutting edge

We continue developing resources and improving treatments to incorporate modern methods. Mental health treatments are evolving at an amazing pace. Our therapists are in perpetual training to widen their knowledge about newly emerging treatment methods and standards.

Friends within

Support from a small group of like-minded guests with similar experiences develops a warm learning environment and is an invaluable component of recovery. We aim to encourage as much of this as we can. Hearing others share their darkest moments with us and being able to relate to their stories can give an enormous sense of reassurance

Food to lift your mood 

One of our values is to provide restaurant quality balanced meals. If healthy food tastes fantastic, it is easier to remain motivated to eat well. Our excellent chefs serve fresh and nourishing food to support your recovery and will discuss your dietary preferences at your earliest convenience.

Highly professional care

During your stay, you will have access to a range of medical professionals, including doctors, nurses, psychiatrists, psychologists, therapists and support staff. This enables us to give you the individual attention you require for a successful recovery.

Family-owned and family oriented

PROMIS has remained in the family since the day our doors opened. As a result, we are extremely family-centric, offering assistance to heal damaged relationships. Attending joint therapy sessions in the safe and unbiased environment of the clinic can lead to a deeper understanding and bond, which ultimately, will support your recovery.

A positive and enduring reputation

Throughout our 35 years of service, we have built a strong reputation within and outside the addiction and mental health rehabilitation industry. Because of this, most of our patients come to us by recommendation from ex-patients or fellow professionals in our field. We have helped more than 5,500 patients recover, something we are incredibly proud of. 

A home away from home

Our clinics are intended to feel homely and welcoming, a peaceful and stress-free atmosphere so you can relax and focus on recovery. Our team members put their heart and soul into your recovery, many of whom have experienced similar problems and will, therefore, be able to empathise with your situation.   

An extensive range of aftercare options

The true beginning of your journey takes place when you leave our centre. Whilst we aim to provide you with a solid foundation in your recovery, the process is continuous, and we recognise there will be challenges ahead.

Our thorough aftercare plan provides you with various levels of support, including daycare and private counselling to help prevent any lapses. When you leave PROMIS, we remain with you every step of the way.

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