HAY FARM

My role here at PROMIS is to ensure that all our guests are thoroughly welcomed when they arrive and that their food preferences are accommodated. I talk each individual through how mealtimes work and discuss any food requirements or allergies they may have. I then work alongside each individual to ensure that our chefs cater

I’m Mark and I’m in charge of caring for the Hay Farm site, ensuring that it operates smoothly on a daily basis. Basically, I’m really good at fixing things! On a typical day I could be attending to a drainage issue, painting and decorating, carrying out some carpentry or building a wall. I am always

I have been working for PROMIS since 2019 and was recently promoted to head of the housekeeping department. On a day-to-day basis I perform a variety of tasks to ensure all areas of the clinic are to a high standard of cleanliness and comfortable for all our guests. I also carry out all legionnaires testing and record

I am a part of the housekeeping team here, ensuring the farm remains immaculately clean. It has been my responsibility to manage infection control during the pandemic and also conducting regular Legionnaires assessments. Nothing is too much trouble when it comes to looking after our guests, and I want them to feel as though they

As the chef, I manage the daily running of the kitchen. I plan the menu each day, giving the guests three options for lunch and dinner, taking into account any special dietary requirements. Establishing healthy eating habits is associated with improving mental health, and so we put fresh, nourishing and high-quality food at the foundation

I really enjoy being part of a clinic which can play such an instrumental part in our guests’ future. I’m a strong believer that recovery is not possible in isolation. Support from others is an absolute necessity. People need other people! Outside of work, I’m a very enthusiastic photographer and videographer. Gardening is also a

I joined PROMIS due to its intimate, family-like atmosphere and serve as your Admissions Officer. My academic background includes a first-class degree in Counselling, Coaching & Mentoring from Canterbury Christ Church University, paired with a substantial history in Customer Service. This combination has honed my listening skills, crucial for my current role where sensitivity and