Assessment Programme
A confidential first conversation to understand what is happening and what kind of help would be safest and most useful.
Initial Call
We start with a private conversation about the immediate concern, current risks, treatment history, and whether residential, day patient, outpatient, detox, or family support may be appropriate.
Clinical Assessment
The team considers substance use, withdrawal risk, mental health, physical health, medication, family context, and practical needs before recommending a treatment pathway.
Clear Next Steps
If PROMIS is the right fit, we can discuss availability, admission, insurance, transport, and what to expect. If another service is more suitable, we will say so.
Speak to Admissions
Enquiries are confidential and there is no pressure to make a decision on the call.