HAY FARM STAFF

Robin Lefever has a BSc in Psychology from the University of Kent and is the Managing Director of PROMIS Clinics. Having been a part of the PROMIS Research Group, Robin has been published in articles and papers in international scientific journals and presented research at international addiction conferences. Robin is also a skilled therapist, and his clinical interests include a wide range of therapies, including EMDR, EAP, Psychodrama, Group Therapy, Family Therapy and Early Interventions.

I’m Lucy Britton, and I head up the admissions team here at PROMIS. We are the first point of contact for people phoning to enquire about treatment at our clinics. We are here to listen to an individual’s story, assess their situation and requirements and then advise how best we can help with their recovery.

As well as being a trained therapist with an Advanced Diploma in Humanistic Integrative Counselling.

I am also part of the management team, managing ‘behind-the-scenes” aspects as well as developing
nurturing relationships with professionals in our field.

For me, it’s a privilege to work for an organisation like PROMIS with its family history, open-minded and
ethical ethos, and diversity of therapies and treatment programmes. I’ve visited other clinics in this country, and as far as I know, nobody is delivering the same service, especially with regard to offering 1:1 therapy every single day. I love that! 18 years into my own recovery, and it is incredibly meaningful to use my experiences to help other people going through similar struggles.

I have been working at PROMIS since 2016, and I am trained at a master’s level in psychology and therapeutic interventions. I have also completed further training in management, compliance, and auditing.

My role at PROMIS is to manage our services day-to-day across both clinics. I work closely with our dedicated teams, overseeing the delivery of high-quality clinical care and ensuring the safest and most effective treatment possible for our clients.

My role within the management team focuses on ensuring good governance, auditing, policy implementation, and compliance with regulatory CQC requirements.

The most rewarding aspect of my role at PROMIS is developing our services to provide a range of evidence-based therapeutic interventions, including more specialised trauma therapies. What sets PROMIS apart from other services is the truly bespoke and individually tailored treatment our clients receive.

Dr Laimonas Goncaras (Dr Liam) has worked since 2007 as a General Practitioner at The Medical Centre in Maidstone, Kent. Dr Liam graduated from Kaunas University of Medicine (Lithuania) in 2003. He endeavoured in further education in England and obtained a Postgraduate Diploma in Medicine (Newcastle University), Prescribing (Greenwich University) and Dermatology (Queens Mary University, London). He also obtained Substance Misuse Part 1 and Part 2 Diplomas from the Royal College of General Practice and is a proud member of the Royal College of General Practitioners (RCGP). Since the early days of his career, he has been a very keen player in the Substance Misuse Services in Kent, running a Shared Care Service (methadone and suboxone) for his practice patients and also being a member of a Steering Group with KCA. Dr Liam advises other primary care physicians and doctors on substance misuse, painkillers and appropriate prescribing.

I started my professional career in 2013, studying at the University of South Africa, and have dedicated myself to the field of addiction ever since. In South Africa, I worked in residential treatment facilities for nine years before relocating to the UK.

I joined PROMIS at the start of the pandemic. It’s a place where I can really be myself and use the experience of my own recovery to help those in a similar situation and help them drive their own recovery.

My approach to therapy is based on the values of Compassion, Empathy, Honesty, Patience and Integrity. I’m particularly passionate about EMDR (Eye Movement Desensitisation and Reprocessing), an effective psychotherapy method to help people recover from trauma and PTSD symptoms.

Outside of work, I enjoy simple, grounded things like walking my dog and exploring new towns and villages.

I am a creative therapist who has previously worked in the arts and also spent many years in academia.

My qualifications include a Doctorate and Masters (distinction) in Psychoanalytic Studies (University Kent, Canterbury) a PG CERT in Psychodynamic Counselling (Oxford University) and a Prof Diploma in Integrative Counselling (distinction) I am trained in EMDR and have undertaken CPD in somatic experiencing for trauma and extreme difficulties. I have a BA (hons) in choreography (Dartington College of Arts). I am currently undertaking additional Embodied Psychotherapy training in order to integrate somatic and talking therapies.

I have developed a keen practice in phototherapy – examining the feelings, thoughts, memories and beliefs evoked from personal snapshots and family albums and these during sessions.
Through training in dance and choreography, I also have a special interest in the capacity of the body; in terms of movement, gesture, posture and gait, to heal.

Having co-led an Art PhD research programme at Goldsmiths, University of London, I have developed a lifelong commitment to research and really love learning from my clients.

My first publication, ‘Trauma as Blindness and not a Prospect of Vision’, was published in 1996 in PS Journal. I have written Psychoanalytic dictionary entries on Gender and Narcissism and published widely on Art and especially the Art of walking and photography. I have given talks on Art and Psychoanalysis, as well as performed and shown artwork across the UK and internationally.

Lastly, I am also a wellbeing coach and a Member of BACP, NCSPC and Association for Coaching.

Nini is a BACP Accredited psychotherapist with over 30 years of experience working across diverse mental health settings. After earning an MSc in Therapeutic Counselling from the University of Greenwich, Nini embarked on a journey that has spanned multiple roles, each deepening a commitment to supporting those facing life's toughest challenges.

Initially carving a career in I.P law, this legal expertise dovetailed with a passion for mental health, leading to Nini being appointed as a Hospital Manager, where understanding mental health diagnoses and treatments became second nature.  Nini was accredited by The Law Society to represent psychiatric patients appealing their detention at First Tier Tribunals.  Over the years Nini has also held a number of voluntary positions including supervisory roles in crisis care, such as Saneline, and developed a speciality in grief counselling for families and end of life care in London hospices.

Setting up in private practice after working as a therapist at a GP's surgery, Nini has spent over a decade treating a wide range of clients with presenting issues including depression, grief, loss and anxiety, accepting referrals from corporate and charity sectors including Victim Support Homicide.With a focus on coercive and controlling behaviour, Nini was instructed to write expert reports in a number of cases to submit to the Crown Court for the defense.

Now part of the therapeutic team at Hay Farm, Nini draws on a wealth of experience to help clients navigate the complex interplay between mental health and recovery. Hay Farm's unique, supportive environment offers the perfect setting to guide clients towards lasting change, a mission Nini is proud to champion.

Whilst studying for a MSc in Addiction Counselling my area of particular interest became childhood developmental trauma. This relates to how the coping mechanisms we tended to resort to in our younger years are carried forward into our adult life and affect our daily behaviour. This is what I explore extensively with my clients.

Trauma is also often stored in the body and so, in addition to cleansing the mind, I believe in working with the body in the same way. Incorporating meditation and yoga into treatment can be very beneficial. This holistic approach to therapy was very much shaped by the time I spent in Thailand, India and Bali practising yoga with a variety of teachers.

The benefit of working alongside such a diversity of therapists at Hay Farm is the inspiration I gain from all the different skills, styles and experiences. I have faith in the healing power of nature and this is ever present here at Hay Farm.

I qualified 11 years ago as a therapist and have extensive experience in helping people recover from trauma.

Working within a team of other highly experienced therapists, I help to shape and put into action a daily personal treatment plan for our guests here, facilitating group sessions and 1:1’s where guests can feel safe and be open about their feelings. It’s so important that people feel they can be themselves at the clinic so they can make progress and change in their lives.

What I love about working here is the beautiful setting of the clinic, the lovely team and the privilege of being part of our guests’ journey into recovery. I learn something from every individual I spend time with here.

“As I embark on a second career, I’ve successfully completed Level 6 in Integrative Counselling with distinction at Inter-Psyche and gained experience in a wide range of settings, including helping young adults at the University of Kent, working with patients and bereaved carers at a hospice, and volunteering with organisations like Anxiety UK and Shout text service for individuals in crisis.

In particular, my professional path has been profoundly shaped by my work in grief counselling. I’ve come to realise the deep relevance and effectiveness of grief work in the context of addiction recovery, where healing often hinges on the healthy process of grieving.

Before training to become a therapist, I spent two decades in the textile/fashion industry, both in Italy (Como), and in the UK. My years in this highly competitive field provided me with a profound understanding of the demands of working in both creative and corporate environments, highlighting the critical importance of setting healthy boundaries; also crucial in the recovery process.

Currently, at PROMIS, my role involves facilitating structured therapeutic support programs through group and one-to-one sessions, as well as delivering psycho-education groups and activities.

I firmly believe in the power of group work as a transformative element in recovery. When members feel comfortable enough to share openly and vulnerably, the group evolves into a cohesive source of support for each participant.

Finally, I am a member of the British Association for Counselling and Psychotherapy (BACP), committed to upholding the highest professional standards in my practice.

After more than 20 years working as a senior university lecturer, I made a meaningful career change into psychotherapy, bringing with me a deep understanding of learning, reflection, and human development. I trained as a person-centred therapist and have since worked extensively with individuals affected by childhood trauma, with a particular focus on bereavement and supporting families who have survived
domestic violence. My work is grounded in compassion, safety, and collaboration, creating a space where clients feel heard, empowered, and respected.

My therapeutic approach is both solution-focused and trauma-informed. I support clients to understand their experiences while also helping them identify practical ways to move forward, build resilience, and regain a sense of control in their lives. I place strong emphasis on stabilisation, nervous system regulation, and working at a pace that feels safe for each individual.

I am committed to ongoing professional development and currently training as a Cold-Water Therapist, with plans to begin formal training in somatic therapy shortly. These modalities complement my existing practice by supporting embodied healing and deeper mind-body awareness. Working at PROMIS allows me to be part of the healing power of nature. I feel privileged to witness our clients connecting with it during their time here. I am happiest when swimming in the sea, all year round!

I am an integrative psychotherapist with training in cognitive and behavioural therapy, psychoanalytic therapy, and humanistic approaches. With an MSc in Counselling, I have developed a comprehensive understanding of various therapeutic methods and their application in enhancing mental well-being. My previous practical experience includes supporting clients through the National Health Service, Age UK, and a Women’s Centre.

Before pursuing my MSc, I earned a BSc in Clinical Psychology, driven by an interest in the biological aspects of mental health and their intersection with practical treatment strategies. Both of my degrees were completed at Bangor University, where I spent five enriching years in North Wales, climbing Mount Snowdon and exploring other local peaks. I have since returned to my hometown of Kent and am proud to be a new member of the PROMIS Hay Farm team.

At Hay Farm, I support clients through psychoeducation, group therapy sessions, and one-on-one therapy. Encouraging clients to explore their emotions, identify behavioural patterns, reflect on their past, build self-esteem, and develop effective coping strategies. I am enthusiastic about continuing to grow in this nurturing and supportive environment.

After earning a BA in Criminology, I worked in various fields while facing my own challenges with depression. Through talking therapy, support from my family, and discovering impactful literature, I embarked on a journey of self-improvement. This transformative experience inspired me to leave my administrative roles and pursue a career in the outdoor industry, where I taught bushcraft skills and led team-building activities for both children and adults.

My passion for personal development naturally evolved into a desire to help others on their journeys, which led me to pursue qualifications in counselling. I returned to Kent to study with Thoros Counselling Services and am now in the final year of my Accredited Diploma in Professional Counselling Level 5.

I joined Promis in April 2024, driven by a commitment to support, educate, and inspire others through integrative practices grounded in humanistic counselling. I am also eager to develop outdoor therapy programs and enhance my skill set to contribute to the growth and success of the clinic and its services.

I have an MSc in Psychotherapy from the University of Kent and have worked as a therapist for over 20 years.

In my therapy sessions, I use a solution-focused approach that facilitates personal development by helping individuals form new patterns of thought and behaviour. This approach is particularly beneficial as it encourages positive change and resilience by focusing on strengths and solutions rather than problems.

The holistic, humanistic and spiritual approach to my 1:1 session has, rather amusingly, earned me the title of ‘Mystic Lucy’ from the clients here at Hay Farm.

I find it immensely rewarding working at PROMIS, helping clients to realise their recovery hopes and witnessing their journey progress.

I facilitate cold-water therapy sessions and weekly journaling groups here at Hay Farm.

Ice baths can be an effective tool in managing stress and anxiety and helping with emotional regulation. The process also teaches valuable life lessons, preparing us to navigate life’s inevitable challenges. For some individuals, ice baths and even outdoor swimming have become a regular feature in recovery, and I find it very exciting and rewarding to hear about their adventures. Cold water has been instrumental in my own recovery, so it’s a subject very close to my heart.

As a passionate writer, I also facilitate weekly journaling groups, introducing clients to the concept of recording thoughts and feelings for five minutes each day as a way of documenting ups and downs, patterns and triggers. Again, this provides another tool to take away with and support recovery.

Hay Farm is a very grounding and nurturing place, and I feel blessed to be a part of it and contribute to the holistic treatment here.

With a Psychology degree & Nursing degree from Southampton University, I am now a mental health nurse and trainee therapist here at Hay Farm. I am very often the first person our guests meet when they arrive at the clinic. My priority is to assess initial clinical needs and help to settle them in their room. I am a source of support throughout their stay, dispensing medication and assisting them with any worries or discomfort on a daily basis.

I’m passionate about giving people as much freedom as possible during their treatment for addiction and other mental health disorders, enabling them to be in charge of their recovery, and that’s something we do really well here at PROMIS.

For me, the best thing about working here is the non-clinical environment within the beautiful countryside which not only gives our guests a peaceful place to recover but also allows me to bring my pug Mr Darcy to work! Animals are a real passion of mine and in my spare time I am a volunteer dog walker for elderly or ill people who aren’t able to walk their pets.

I’m Natalie, I’m usually the first person guests meet when they arrive at Hay Farm. I understand how apprehensive people may be coming to the clinic and I’m here to make them feel relaxed and comfortable. I take my time to settle them and make things as simple as possible for them so they don’t feel overwhelmed by the process. Throughout their stay, I administer medication and I’m always here to talk things through and give support.

The best thing about working here is the actual farm itself. The outdoor space is beautiful. I’m also really grateful for the opportunity to help people lay a good foundation for their path to recovery.

Outside of work, I enjoy interior design and love upcycling furniture. Singing and dancing when nobody is watching also makes me very happy!

I have over 30 years experience working in mental health and addiction recovery. Im often the first point of contact for clients being admitted for treatment. I undertake the clinical observations, risk assessment and formulate an initial 72 hour care plan whilst liaising with the doctor.

When it comes to recovery, | believe everyone is on an equal footing and everyone should be treated as an individual. Im proud to work in a team of compassionate and diligent staff who support individuals who, when arriving at the clinic, may be physically and emotionally broken. It is so positive watching peoples wellbeing improve over a course of weeks and seeing them move forward with their lives.

lam well known for having a very needy codependent Staffie dog called Lemmy who often comes to work
with me and enjoys having his tummy rubbed by therapists and clients alike.

I joined PROMIS due to its intimate, family-like atmosphere and serve as your Admissions Officer. My academic background includes a first-class degree in Counselling, Coaching & Mentoring from Canterbury Christ Church University, paired with a substantial history in Customer Service. This combination has honed my listening skills, crucial for my current role where sensitivity and attentiveness are paramount.

Day-to-day, I field incoming calls from potential clients and their families, often reaching out during some of life’s most challenging moments. I am thankful that I can be there for those taking their first step whilst also being able to hear about their progress and growth after leaving our clinic.

In terms of therapy and recovery, my ethos revolves around the power of time and listening. Everyone’s journey is unique, and providing a space where individuals feel heard and understood is integral to initiating healing and recovery.

I live on the coast and so away from work, I like to take walks along the seafront as I find the sea air therapeutic. I also enjoy music and can often be found at The 1975 gigs.

I really enjoy being part of a clinic which can play such an instrumental part in our guests’ future. I’m a strong believer that recovery is not possible in isolation. Support from others is an absolute necessity. People need other people.

Outside of work, I’m a very enthusiastic photographer and videographer. Gardening is also a great love of mine. I enjoy making unique terrariums and I’m prone to rescuing drooping plants at garden centres and nursing them back to life.

As the chef, I manage the daily running of the kitchen. I plan the menu each day, giving the guests three options for lunch and dinner, taking into account any special dietary requirements. Establishing healthy eating habits is associated with improving mental health, and so we put fresh, nourishing and high-quality food at the foundation of our guests’ care.

We only use natural sugars in our recipes, incorporating unsweetened jams, bananas, dates, mangoes, sultanas and fresh fruit into our homemade desserts. Our ethos is to use local suppliers, sourcing our ingredients within a radius of 30 miles, and my latest project was to clear an area of overgrown land to create a seasonal vegetable garden.

It’s always nice when a guest pokes their head around the kitchen door to tell us they’ve had a great meal. To be able to inspire people to love food once again and even incorporate simple recipes into their recovery is very rewarding. I enjoy working within the calm environment of the clinic and to “do what I love”.

I am a part of the housekeeping team here, ensuring the farm remains immaculately clean.

It has been my responsibility to manage infection control during the pandemic and also conducting regular Legionnaires assessments. Nothing is too much trouble when it comes to looking after our guests, and I want them to feel as though they can approach me and ask me anything. I’ve been here for 10 years and love the variety of the role. On a typical day I could be meeting the Farrier, serving lunches, cleaning and refilling the hot tub, arranging flowers and changing beds. Every day is different.

Whilst I take my job very seriously, I love cheering up our guests if they’re having a low day, listening to their concerns and offering small comforts like a round of hot toast. I have a real love for dogs and am always happy when our guests bring their dog to stay.

I have been working for PROMIS since 2019 and was recently promoted to head of the housekeeping department. On a day-to-day basis I perform a variety of tasks to ensure all areas of the clinic are to a high standard of cleanliness and comfortable for all our guests. I also carry out all legionnaires testing and record keeping. 

What I enjoy the most about working for PROMIS is that every day is different and there are also opportunities to help in other departments if needed. 

In my spare time out of work I enjoy playing pool, fishing and spending time with family and friends.

I’m Mark and I’m in charge of caring for the Hay Farm site, ensuring that it operates smoothly on a daily basis. Basically, I’m really good at fixing things!

On a typical day I could be attending to a drainage issue, painting and decorating, carrying out some carpentry or building a wall. I am always available to provide solutions to our guests’ issues, helping with things as small as a forgotten phone charger but I find that these little things can make a big difference to our guests’ stay.

I am known for having a real fascination with the goldfish in the pond. At two o’clock each afternoon, you’ll find me feeding them! This is a beautiful environment to work in and I take great pride in making it look even better than it already naturally is.

My role here at PROMIS is to ensure that all our guests are thoroughly welcomed when they arrive and that their food preferences are accommodated. I talk each individual through how mealtimes work and discuss any food requirements or allergies they may have. I then work alongside each individual to ensure that our chefs cater to their needs and that we are providing a variety of nutritional and flavoursome food. My hobbies are spending time with my grandchildren, visiting different countries and playing pool.